Who we are

Heat Pump Radar UK is an independent website operated from Copenhagen, Denmark. For the purposes of UK & EU data-protection law, we are the data controller of any personal information collected via this site.

What information we collect

We collect minimal data to operate this website:

• Contact emails – if you email us directly, we receive your name, email address and message contents.
• Technical data – our web hosting provider may log IP addresses and basic server information for security and performance purposes.
• Search Console data – we use Google Search Console to understand how visitors find our site via search engines. This data is anonymised and aggregated.

We do not use cookies, tracking scripts, or analytics tools that collect personal information.

Why we process your data

We process the limited data we collect based on legitimate interest to:

• Respond to enquiries sent via email
• Maintain website security and performance
• Understand how people find our content through search engines

Who we share data with

We do not sell, rent or share your personal data with third parties. The only data processing that occurs is:

• Web hosting provider – stores website files and may log server data
• Google Search Console – provides anonymised search performance data

How long we keep data

Email correspondence is retained only as long as necessary to respond to your enquiry. Server logs are automatically deleted according to our hosting provider’s standard retention policies (typically 30-90 days).

Your rights

Under UK and EU data protection law, you have the right to:

• Request access to any personal data we hold about you
• Request correction or deletion of your data
• Object to processing of your data
• Request restriction of processing

To exercise any of these rights, email [email protected]. We will respond within 30 days.

Cookies

This website does not use cookies or any tracking technologies. You can browse freely without any data being stored on your device.

Policy updates

We may update this policy occasionally to reflect changes in our practices or legal requirements. The “Last updated” date at the top will be revised accordingly.

Questions about privacy? Email [email protected]